Alabama Next Generation Emergency Network


All Wireless Carriers have completed conversion to ANGEN.

As of Friday December 5, 2014 - 100% of wireless 9-1-1 calls in Alabama are routed via ANGEN.

In 2014 there were 1,188,186 calls total and the 2015 forecast is for well over 2.75 million calls to be processed by ANGEN.


Details for ANGEN are now on the Alabama 9-1-1 Board's website.

What is ANGEN?

ANGEN is the Alabama Next Generation Emergency Network, a project planned to install an Internet Protocol (IP) network to allow handling 9-1-1 calls via IP. At the 9-1-1 Board's March 18, 2015 meeting, a motion passed  to put the ANGEN project on hold. No further development is planned during the current contract.​

Who are the ANGEN Partners?

  • Local 9-1-1 Districts - each County, and some Cities, have 9-1-1 Districts to set policy and manage the local PSAP or PSAPs. These are typically a Board appointed by the County Commission or City Council or may be that elected body. Not all 9-1-1 Districts are participating in ANGEN at this time but it is hoped that all will eventually participate. View a list of participating ECDs.
  • Alabama 9-1-1 Board - Is charged with administering the $1.75  collected monthly from all phones for 9-1-1 expenses. (rate increased August 1, 2014 from $1.60) The Alabama Wireless 9-1-1 Board, which ceased to exist October 1, 2013, administered the Grant awarded to the Alabama Department of Homeland Security that partially funded the implementation of ANGEN.
  • Bandwidth -  Is providing the hardware, software, and expertise to route wireless 9-1-1 calls to the proper PSAP. There will be two core facilities in different parts of the state, either of which can handle the entire State if needed. 
  • Alabama Supercomputer Authority (ASA) - Is provisioning and managing the physical IP network that reaches each participating PSAP and the redundant and diverse back-bone network that will connect the two core facilities.
  • Wireless Phone Companies - 9-1-1 calls from wireless phones are 75% and more of the total calls received. All wireless 9-1-1 calls are being processed via ANGEN's core call routers and delivered to Public Safety Answering Points (PSAPs) via the existing network provided by AT&T and CenturyLink.
  • Center for Advanced Technologies (CAT) Auburn Montgomery - Was selected by the State 9-1- Board as project monitors for ANGEN.